Sales TaxNo sales tax will be charged for delivery to locations outside of the state of Texas. Picturethisroom.com is required to collect 8.25% sales tax on all orders shipped to a Texas address. |
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Backorder PolicyWe are very careful to avoid any backorder situations, however, should an item that you have ordered become out of stock, you will be notified of your options immediately by phone. You will then have an opportunity to choose to leave the order on backorder or cancel the order. If a payment has been made we will review your order with you and allow you to choose the options that best meet your needs. |
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Return PolicyBefore returning any item, you must notify us and obtain a Return Merchandise Authorization (RMA) Number. We are dedicated to customer satisfaction. If you are not completely happy after inspection with quality, materials or workmanship, please fill out an RMA request within 7 days, to have your order returned. A 10% restocking fee will be charged by the manufacturer for all non-defective items. Simply contact us by email or phone to receive the RMA which is valid for 10 days. Once your return is received at the warehouse, we will issue a credit. We encourage you to send all returns via insured mail for protection against loss or damage. |
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Payment OptionsWe accept credit card payments from Visa, Mastercard, Discover, American Express. We also accept PayPal, cashiers's checks and wire transfers.
Within one or two days of placing your order, you will receive an e-mail receipt confirming your order. |
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Shipping InformationAll products will be shipped via FedEx Ground unless otherwise specified. We will e-mail you the tracking No. as soon as it is available. |
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Delivery TimeProducts are normally shipped in 13 to 16 days, however, canvas and framed prints could take up to 3 weeks. We do not expedite delivery times on any order. |
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Terms and ConditionsIt is our sincere desire is to offer wall art that is beautiful and a perfect fit for children's rooms whatever the age. The products we offer are safe for children and are meant to be touched and explored, however they are not meant to be tasted and chewed. Although they have been well-crafted and are of the highest quality, we cannot be held liable for any accidents resulting in personal injury that involve any products sold on Picturethisroom.com. |
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Secure Orders OnlineOrders placed on picturethisroom.com are completely secure and our customer information is kept private. All credit card and personal information provided to us is transmitted securely using industry standard SSL encryptin. |
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100% satisfaction guaranteedEvery product comes with our manufacturer's 100% satisfaction guarantee. We are dedicated to serving you faithfully through every purchase as well as any return. We hope you will not be returning products, however, we encourage you to read and understand our return policy. We urge you to inspect our products immediately and save packaging until you are completely satisfied. |
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